Google free ebooks download kindle Uncommon Service: How to Win by Putting Customers at the Core of Your Business 9781422133316 by Frances Frei, Anne Morriss English version
Uncommon Service: How to Win by Putting Customers at the Core of Your Business
by Frances Frei, Anne Morriss
| Publisher: | Harvard Business Review Press |
|---|---|
| ISBN: | 9781422133316 |
| Pages: | 272 |
| Format: | pdf, ePub, mobi, fb2 |
| File size: | 7 Mb |
| Date posting: | 2020-10-22 |
| DOWNLOAD | |
Description
A Holmes said when someone tries to sell us a simple answer to a complex problem it will be simplistic and worthless. But if someone first grands deeply through the complexity, and then offers a simple explanation, it is priceless. Frei and Morriss heve distilled a very complicated problem-the managing of service businesses-into this simple and priceless book. It truly is a delight to read.
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